I bought this light intending to put it in flush setting. I ran into the following problems.1) The bulbs advertised on the next website are not the bulbs that the products requires. (G9, 28W)2) The screw inside the ceiling cup was very tightly attached and could not be removed with the spanner provided, although I managed with my own tools.3) The screw to remove the chain jacked immediately and could not be removed. I scratched the metal of the product in an attempt to remove it. I did not succeed in removing it.I am quite angry with the quality of this product and would strongly recommend others not to buy it.
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Response From Next Customer Services Team
24th Jan 2024We really appreciate you taking the time to leave your review on our stunning Chrome Gloucester 5 Light Chandelier Ceiling Light. We're sorry for the disappointment you've been caused and for the issues you've experienced. It looks like the wrong bulb was advertised in our online description. Thank you for bringing this to our attention, this has now been updated with the correct information. We’ve also passed your comments on to our warehouse team to investigate and to ensure all future orders are despatched to our usual high standard. Thank you!
