PPP/Payment Protection Plan
HOW CAN I FIND OUT IF I HAD PPP ON MY NEXTPAY ACCOUNT?
There are several ways you can contact us:
- Chat with an advisor at https://chat.next.co.uk/
- Call our dedicated team on 0333 777 8180
- Or write to us at: Accounts Administration Department Next Online Gedding Road Leicester LE5 5DW
IF I DISCOVER I HAD PPP, WHAT DO I DO NOW?
If you wish to make a complaint, you can get in touch with PA(GI) Ltd (previously trading as Phoenix Assurance), as they are the Insurers that provided policies previously sold by Next.
This privacy notice was last updated on 9th November 2018.
Please note that you only have until 29 August 2019 to make a complaint about PPP.
Their details are:
PA(GI) Limited.Complaints Team
PO Box 72690
London
E1W 9NP Tel: 0203 819 7609 Opening hours are between 9.00am and 5.00pm, Monday to Friday. This number is a low call rate, although costs can vary between telecom providers. Email: PAGI@thephoenixgroup.com
Remember if you complain via: